Client Success Administrator – Apprenticeship

Location: Reading, Berkshire, UK | Salary: 9000 per year

Wave is a Recruitment Solutions company who offer technology to help recruiters attract more talent. With over 20 years of experience, Wave are industry leaders who are committed to creating a world where talent is never missed.  Wave are looking for an Apprentice who will be supporting the Client Services Team, and specifically the Client Success Manager (who was once a Wave Apprentice herself) with a possibility of a permanent job at the end of the program. We are not just looking for an Apprentice, we are looking for a potential new Wave Superstar! 

What will the role require?

You’ll have the chance to develop key business skills, within a nurturing and supportive environment, whilst gaining a qualification in Business and Administration.  You will be employed as an apprentice at Wave whilst also attending college in order to gain your apprenticeship qualification.

You’ll be involved many aspects of the business, handling requests, and dealing with issues within our products and media buying area.  You’ll be assisting with the project management side of recruitment website builds and liaising with colleagues, clients, and suppliers for general administration tasks.  A day at Wave is never the same, and you’ll be working across multiple areas of the business; so, a calm and focussed approach always seems to work best. 

A summary of what you’ll be supporting us with:

  • Product demos
  • Contract creating
  • Project management
  • Tickets
  • Errors / Issues
  • Day to day queries
  • Client relationship building
  • Phone calls
  • Meeting

About You:

Excellent attention to detail.
Strong verbal and written communication skills.
Competent multi-tasker with an ability to work to deadlines.
Interest in marketing and technology.
Friendly and proactive personality.


What You Will Gain:

Qualification in Business & Administration.
Mentoring from an experienced team member.
Understanding of how a recruitment technology company operates.
Valuable skills and experience in office administration, communication, customer services, project management, website builds.

Our Values:

  • Compassion
  • Innovation
  • Ambition










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