Founded:
1974
Employees:
200+
Wave Products:
WaveSites
Tangent International, a global recruitment agency dedicated to facilitating talent flow worldwide, had been grappling with challenges posed by their previous web hosting provider. For years, they endured a cumbersome implementation process, persistent communication breakdowns, and frequent price hikes. Despite the frustration, Tangent accepted these issues as standard within the industry until they encountered Wave.
The Challenge
Tangent International needed a complete overhaul of its website. The project required a fresh design and a seamless implementation process. They sought a partner who could deliver on their promises, maintain clear communication, and offer a more cost-effective solution than their current provider.
The Solution
Wave, in collaboration with Black Slate, took on the challenge of building and implementing Tangent International’s new website. Our approach was centred on delivering a superior experience at every stage of the project:
- Deadline Management: We met or exceeded every deadline, ensuring the project remained on track and stress-free for the client.
- Rapid Amendments: Any changes requested by Tangent were implemented within hours, reflecting our commitment to flexibility and responsiveness.
- Clear Communication: Throughout the project, we maintained transparent communication, ensuring that Tangent was informed and comfortable with every step of the process.
- Cost Efficiency: By optimising our processes and leveraging efficient solutions, we saved Tangent 50% compared to their previous supplier.
What they said
Tangent International’s experience with Wave was a revelation, as summarised by their feedback:
Tangent had been with the same web hosting organisation (one of the major ones within recruitment) for a number of years. The initial implementation had been hard work as were the contractual redesigns every few years. Delays and a lack of communication, its seems were the norm as were the constant price increases. Internally we had wrongly assumed it was like this with all web hosts.
Kristian Martin, Sales Director, Tangent
Following another price hike a third party had suggested we talk to Wave.
From the first interactions with Dino and the team the experience could not have been further away from what we had experienced previously. Communication was clear and nothing was a problem. When we learned the cost would be 50% of what we had been paying we thought it would be too good to be true.
Post implementation, it was not too good to be true. Every deadline was met (or beaten), any changes requested were done within hours, the patience of the Wave team with our design tea was admirable, all at 50% of the cost. The website looks fantastic and users can interact in exactly the way we wanted.
All in all, I wouldn’t just recommend Wave I would say you would be crazy not to sign up with them based on what we have experienced.
The successful partnership between Tangent International and Wave resulted in a website that meets the client’s needs and sets a new standard for what they expect from a web hosting provider. Tangent International now enjoys a robust, user-friendly platform that supports its global recruitment efforts while benefiting from significant cost savings and superior service.
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